r77 game Privacy Policy
This policy gives a full account of how your personal information is collected, stored, and kept secure on the r77 game platform.
This privacy policy applies to all services and products of the r77 game platform. By using the site, you are considered to have accepted all terms of this policy. Our Terms and Conditions also contain detailed guidelines on the use of our services.
Definitions and Introduction
In this privacy policy, "r77 game", "we", "us", and "platform" refer to the r77 game website and all its associated services. "User", "you", or "your" refers to any person, registered or unregistered, on r77 game.
"Personal information" means any information that can be used to identify an individual. This includes name, mobile number, email address, date of birth, financial transaction details, and device-related information.
r77 game treats the privacy of its users as its highest priority. This policy has been prepared so that you can clearly understand what information we collect, why we collect it, and how that information is used and kept secure.
Data Collection
2.1 Registration and Account Information
When you open an account on r77 game, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- National ID card or passport details for identity verification
2.2 Financial Transaction Information
During deposit and withdrawal processes, we collect payment-related information. We handle transactions through bKash, Nagad, Rocket, and Upay. Mobile banking numbers and transaction records are stored in this process; however, your mobile banking PIN or password is never collected or stored.
2.3 Automatically Collected Information
When you use the r77 game platform, we may automatically collect the following information:
- IP address and device type
- Browser type and operating system
- Time of site access and session duration
- Pages visited and navigation patterns
- Referral source information
Data Use
r77 game uses collected information for the following purposes:
3.1 Service Delivery and Operations
- Creating, verifying, and ensuring secure login for accounts
- Processing deposit and withdrawal transactions
- Applying bonuses and promotional offers
- Providing customer support
3.2 Security and Fraud Prevention
We analyse user behaviour to prevent the creation of multiple accounts, fraudulent transactions, and unauthorised access. This is done to protect the accounts and funds of all users.
3.3 Responsible Gaming
By analysing gaming behaviour data, we can identify unusual spending patterns and provide support where needed. Learn more in our Responsible Gaming guidelines.
3.4 Communication and Notifications
- Sending transaction confirmation messages
- Sending account security alerts
- Sending promotional offers and updates (with your consent)
Disclosure and Sharing
r77 game never sells your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
4.1 Service Providers
Only the necessary information is shared with selected third-party providers for payment processing, identity verification, and technical support. These providers operate under strict confidentiality agreements and may only use the information received for the specified purpose.
4.2 Legal Obligations
Information may need to be disclosed as part of an investigation under the laws of Bangladesh or on the basis of a lawful order from a competent authority. In such cases, r77 game provides only the relevant and necessary information.
4.3 Fraud Prevention
In cases of fraud or serious security breaches, information may be shared with the relevant financial institutions or security agencies.
Cookies and Tracking
Cookies and similar technologies are used on the r77 game website. A cookie is a small text file stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional Cookies: Used to remember language preferences and personalised settings.
- Analytics Cookies: Used to analyse site usage and for improvements — you can turn these off if you wish.
5.2 Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Data Security
r77 game applies industry-standard technology and practices to protect your information.
6.1 Technical Security
- Data in transit is secured using SSL/TLS encryption
- Stored data is protected with high-grade encryption
- Passwords are never stored as plain text — only encrypted hashes are kept
- Firewall and intrusion detection systems are active
6.2 Organisational Security
- Access to personal information is restricted to authorised staff only
- Staff are bound by confidentiality agreements
- Regular security reviews and audits are conducted
No data transmission over the internet is entirely without risk. We ensure the highest level of protection, but no organisation can guarantee complete security.
Data Retention
r77 game retains your information for as long as necessary or as required by law.
- All information is retained while the account remains active
- Financial transaction and identity verification records are kept for a specified period even after an account is closed
- Once the required period has passed, information is securely deleted or anonymised
Even after an account is closed, some information may be retained for a set period due to legal obligations.
Your Rights
As a user of r77 game, you have the following rights over your own information:
8.1 Right to Access
You may request to know what information we hold about you. Upon receiving a request, we will provide the information within a reasonable time.
8.2 Right to Correction
If any of your stored information is incorrect, you may request that it be corrected. Some account information can be changed directly from the settings page.
8.3 Right to Request Deletion
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all information.
8.4 Opt Out of Promotional Communications
You may stop receiving marketing messages at any time. To do so, contact our support team.
Minors
All services on r77 game are for persons aged 21 and above only. We do not knowingly collect or store information from any minor.
Age verification is mandatory at the time of registration. If a user opens an account with false information and is later found to be a minor, the account will be closed immediately and all associated information will be deleted.
If you become aware that a minor's information is in our system, please notify our support team.
Policy Changes
r77 game reserves the right to amend or update this privacy policy as needed. If there are any significant changes, we will notify you in the following ways:
- A notice will be displayed on the site
- A message will be sent to your registered email
- The date of the revision will be noted at the top of the page
If you continue using r77 game after any changes, you will be considered to have accepted the new policy. We therefore recommend revisiting this page from time to time.
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
You can get immediate help through our live chat, or you can contact us by email:
Visit our About Us page to learn more about us. For answers to common questions, check the FAQ section — you will find direct answers to many questions there.